Details & Frequently Asked Questions

These terms and conditions apply to Amazon Prime Voucher issued by Pine Labs Private Limited (Pine Labs) under the brand name of Qwikcilver and co-branded with Amazon Pay (India) Private Limited ("Amazon Pay") (“Voucher”). <br/>The Amazon Prime Voucher is a prepaid payment instrument that can be used to purchase Amazon Prime memberships (3-month or 12-month memberships) or Amazon Pay Anytime Gift cards on Amazon in. The Amazon Prime Voucher has an expiry of 12 months from the date of activation, subject to applicable terms. An Amazon Prime Voucher cannot be transferred or cancelled once it is issued. <br/>Credit and Debit Cards issued outside India cannot be used to purchase Amazon Prime Voucher.<br/>Beneficiary of the Amazon Prime Voucher can apply the 13-digit numeric code on https://www.amazon.in/vouchers and add the voucher balance in his/her Amazon.in account<br/>Amazon Prime Voucher must be used only towards the purchase of eligible products mentioned above, on Amazon.in only. The Voucher including any unused Amazon Prime Voucher balance, expire one year from the date of issuance of the voucher.<br/>Voucher cannot be transferred for value or redeemed for the cash.<br/>Pine Labs, Amazon or their affiliates are not responsible if a voucher is lost, stolen, destroyed or used without permission.<br/>Redemption Conditions:<br/>Can be used to purchase 3 months and 12 months Prime membership plans from Amazon.in<br/>Cannot be used to purchase Prime membership plans if customer has mobile carrier activated Prime subscription on the same Amazon account. Prime subscription is a product offering of Amazon Seller Services Private Limited.<br/>Can be used to purchase physical Amazon Pay Anytime Gift cards (inactive zero value gift card) from Amazon.in. Anytime Gift Cards are physical cards/ empty inactive zero value instruments that can be purchased by a customer and subsequently loaded using card, upi etc. The redemption of the Voucher would only be towards the cost of purchase of such physical card only. Amazon Prime voucher cannot be used to load value/balance into the Anytime Gift Card. <br/>Cannot be used to purchase any other physical or digital product on Amazon.in including but not limited to the below:<br/>Cannot be used to purchase products on 'Global Store' on Amazon.in, recharges, all kinds of bill payments, all kinds of ticket bookings and financial products on Amazon.in<br/>Cannot be used to purchase Amazon Pay gift cards (pre-loaded) on Amazon.in<br/>Cannot be used to pay for mixed item order if the order has at least one non-eligible item<br/>For Complete terms and conditions, please visit https://www.amazon.in/gp/help/customer/display.html?nodeId=GT4BFAMD9JJJCMSK<br/>Amazon.in logo/trademark is an IP of Amazon or its affiliates and the Pine Labs trademark/logo is an IP of Pine Labs<br/>Amazon.in conditions of Use apply to Voucher. Pine Labs reserves the right to change these Voucher terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.<br/>Vouchers are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 - 48 hours<br/>No returns and no refunds will be processed on gift cards, e-gift cards and vouchers.

<p><strong>An Amazon Prime Voucher is a pre-paid instrument (issued by Pine Labs Private Limited) that can be used to purchase physical products from www.amazon.in. An Amazon Shopping Voucher has an expiry of 1 year from the date of activation and cannot be transferred from one Amazon account to another. It can also not be cancelled once it is issued.&nbsp; Amazon Shopping Voucher is INELIGIBLE for the following shopping transactions on &amp; off Amazon:&nbsp;</strong></p><p><strong>-Purchase of Kindle eBooks</strong><br /><strong>-Purchase of Digital Content like e-Books, Video Games</strong><br /><strong>-Purchase of Amazon Pay Gift Cards or Adding Money to Amazon Pay Balance</strong><br /><strong>-Purchase of Brand Gift Cards that are designated Semi-Closed Loop(SCLP) Instruments under PPI Master Direction</strong><br /><strong>-Transaction outside of Amazon.in where Amazon Pay is a payment option.</strong><br /><strong>-Transaction on any Amazon Pay Categories including and not limited to(including future Pay categories available on Amazon Pay Dashboard):</strong><br /><strong>-Recharges: Mobile, DTH, Google Play, FastTag, Metro</strong><br /><strong>-Bill Payments</strong><br /><strong>-Ticket Bookings: Flight, Train, Movies, Bus</strong><br /><strong>-Investments &amp; Insurance</strong><br /><strong>-Utilities: Gas Cylinders, Piped Gas, Subscriptions, Cable TV etc.</strong><br /><strong>-Donations</strong></p>